2020 / OUTLANDER / EU - Workshop Manual
54 -CHASSIS ELECTRICAL > 54A-CHASSIS ELECTRICAL > SMARTPHONE-LINK DISPLAY AUDIO (SDA) > SYMPTOM PROCEDURES > The smartphone-linked functions do not work normally.
Inspection Procedure 6: The smartphone-linked functions do not work normally.
| caution | Before replacing the multivision display, ensure that the power supply circuit, the earth circuit and the communication circuit are normal. |
COMMENTS ON TROUBLE SYMPTOM
When the smartphone-linked functions do not work normally, the USB cable or multivision display may be defective.
| note | Before troubleshooting, check that the smartphone link function works normally as a single unit. |
PROBABLE CAUSES
- Malfunction of multivision display
- Malfunction of USB cable
- Malfunction of smartphone
DIAGNOSIS PROCEDURE
STEP 1. Check if the error message is displayed on the multivision display.
(Refer to 
.)
Go to Step 2.
.)Is the error message displayed on the monitor?
YES : Refer to error massage (Refer to ), take necessary steps.
), take necessary steps.Go to Step 2.STEP 2. Check the smartphone setting.
The smartphone must satisfy the followings: (Refer to the Owners Handbook.)
Go to Step 3.The smartphone must the conditions above.
- The smartphone is supported by this system.
- The smartphone is unlocked.
- The smartphone is connected via USB.
- System requirements are satisfied (installed operating system must support CarPlay and Android Auto).
- The clock time in the smartphone corresponds to that in the multivision display.
Is the check result normal?
Go to Step 3.The smartphone must the conditions above. STEP 3. Check the USB cable.
Check that the USB cable is connected to the multivision display normally. Or check the USB cable for damage such as bend.
Go to Step 4.Replace or repair the USB cable (Refer to ).
| note | Use only the original USB cable, which is supplied with the smartphone. |
Is the check result normal?
Go to Step 4.Replace or repair the USB cable (Refer to ).STEP 4. Retest the system.
Check that the smartphone-linked functions work normally.
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to use Troubleshooting/inspection Service Points - How to Cope with Intermittent Malfunction).Replace the multivision display (Refer to ).
| note | The smartphone must be restarted. |
Is the check result normal?
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to use Troubleshooting/inspection Service Points - How to Cope with Intermittent Malfunction).Replace the multivision display (Refer to ).